no photos

i am going to lose my mind. for the past month, i have been unable to upload photos. after weeks of being on the phone with hughes net and taking my computer in to geek squad, I thought the problem was fixed. I can upload a photo with my net book but not with my main computer where all my photos are stored. This main compter was able to do it at the store but not at home but the other computer can do it at home. I don't know where the problem is, either my hard drive or hughes net. either way i'm sure i'll just get more run-around and i have not been able to upload any photos for a month now. i am so incredibly frustrated at this.